578jl Casino Privacy Policy

1Identity of the Personal Information Controller

The Personal Information Controller (PIC) responsible for the personal data collected through the 578jl Platform is 578jl Casino, operator of the website accessible at 578jl.win. As a PAGCOR-regulated online gaming operator, 578jl is registered with the relevant Philippine government agencies and maintains a designated Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act of 2012 and NPC Circular 16-01.

For all data privacy inquiries, requests, and complaints, you may contact the 578jl DPO at: [email protected] (plain text — not a clickable link). All data privacy requests are acknowledged within seventy-two (72) hours and resolved within thirty (30) days of receipt, in accordance with NPC guidelines.

2Personal Data We Collect

578jl collects personal data in the following categories, depending on your interaction with the Platform:

2.1 Registration and Identity Data

• Full legal name as appearing on a valid Philippine government-issued ID;
• Date of birth (for age verification — players must be 21 or above);
• Philippine mobile number and/or email address;
• Government ID type and number (SSS, UMID, PhilHealth, driver's license, or passport) for KYC verification;
• Residential address within the Philippines.

2.2 Financial Data

• GCash account number or PayMaya account associated with your 578jl account;
• Bank account details (BPI, BDO, Metrobank) provided for withdrawal processing;
• Deposit and withdrawal transaction records, amounts, and timestamps;
• Source of funds declarations where required by AMLA compliance.

2.3 Gaming Activity Data

• Game session records including game titles played, bet amounts, outcomes, and session duration;
• Sports betting selections, stake amounts, and settlement records;
• Bonus redemption history and wagering progress data.

2.4 Technical and Device Data

• IP address and geolocation data at the time of login and during active sessions;
• Device type, operating system, and browser information;
• Session identifiers and authentication tokens;
• Cookie data as described in Section 6 of this Policy.

2.5 Communications Data

• Records of live chat conversations with 578jl support agents;
• Email correspondence with the 578jl team;
• Responsible gaming tool settings and account restriction requests.

3How We Use Your Personal Data

578jl does not use your personal data for automated decision-making that produces legal effects — all account suspension and restriction decisions involve human review before implementation.

4Legal Bases for Processing

578jl processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the 578jl Terms & Conditions to which you are a party — including account management, payment processing, and game delivery;
• Legal Obligation: Processing is required to comply with applicable Philippine law, including AMLA obligations, PAGCOR regulatory reporting requirements, and NPC data breach notification duties;
• Legitimate Interests: Processing is necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: For optional processing activities such as marketing communications and non-essential cookies, 578jl relies on your explicit, freely given, specific, and informed consent. You may withdraw consent at any time through your Account Settings.

5Disclosure and Sharing of Personal Data

5.1 Third Parties with Whom We Share Data

578jl shares personal data with third parties only to the extent necessary and on a strict need-to-know basis:

• Payment Service Providers: GCash (Mynt), PayMaya (PayMongo), BPI, BDO, and Metrobank receive transaction data to process deposits and withdrawals. These providers are independent data controllers subject to their own privacy policies and Bangko Sentral ng Pilipinas (BSP) regulations;
• Game Providers: Licensed game developers such as PG Soft, JILI Gaming, Pragmatic Play, and Evolution Gaming receive session identifiers and bet data to deliver games and calculate outcomes. They do not receive personally identifiable registration data;
• KYC Verification Providers: Third-party identity verification services process government ID scans and selfie verification under data processing agreements with 578jl;
• PAGCOR: As the regulatory authority, PAGCOR may receive player data as part of mandatory regulatory reporting obligations;
• Anti-Money Laundering Council (AMLC): Covered and suspicious transaction reports are filed with AMLC as required by Republic Act No. 9160 as amended;
• Law Enforcement: 578jl may disclose personal data to Philippine law enforcement authorities in response to lawful court orders, warrants, or official government requests.

578jl does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Ever.

6Cookies and Tracking Technologies

6.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for Platform functionality — session authentication tokens, login state, and security cookies. These cannot be disabled without preventing Platform access;
• Functional Cookies: Remember your language preferences, game lobby layout settings, and responsible gaming tool configurations;
• Analytics Cookies: Aggregate, anonymised data on Platform usage patterns to improve user experience. 578jl uses privacy-respecting analytics tools — raw individual browsing profiles are not shared with advertising networks;
• Marketing Cookies: Only set with your explicit consent. Used to personalise promotional content within the 578jl Platform. 578jl does not use cross-site tracking for third-party advertising.

You may manage cookie preferences through your browser settings or via the cookie consent tool accessible on the Platform. Note that disabling strictly necessary cookies will impair your ability to log in to the 578jl Platform.

7Data Retention

578jl retains personal data for the following periods:

• Active Account Data: Retained for the duration of your 578jl account plus five (5) years following account closure, in accordance with AMLA record-keeping requirements;
• Transaction Records: Ten (10) years from the date of the transaction, as required by Philippine financial regulations;
• KYC Documents: Five (5) years following account closure or the last transaction, whichever is later;
• Support Correspondence: Three (3) years from the date of the communication, unless relevant to an ongoing dispute or regulatory investigation;
• Anonymised Analytics Data: Retained indefinitely in aggregate form — this data cannot be linked back to individual players.

After the applicable retention period expires, personal data is securely deleted or anonymised using industry-standard data destruction methods.

8Data Security

578jl implements the following security measures to protect your personal data:

• Encryption in Transit: All data transmitted between your device and 578jl servers is protected by 256-bit TLS/SSL encryption — the same standard used by Philippine banks;
• Encryption at Rest: Sensitive personal data, including government ID information and financial account details, is stored in encrypted form using AES-256 encryption;
• Access Controls: Personal data access is restricted to authorised 578jl personnel on a strictly need-to-know basis. All staff with data access undergo background verification and regular data privacy training;
• Two-Factor Authentication: Available for all Player accounts to prevent unauthorised access;
• Regular Security Audits: 578jl conducts regular penetration testing and security audits of the Platform infrastructure;
• Data Breach Response: In the event of a personal data breach, 578jl will notify the NPC within seventy-two (72) hours of discovery, and notify affected players without undue delay, in accordance with NPC Circular 16-03.

9Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 578jl:

To exercise any of these rights, contact the 578jl DPO at [email protected]. Include your full name, registered mobile number, and a copy of your valid ID. 578jl will respond within thirty (30) calendar days. Rights requests are processed at no charge for the first request in any twelve-month period.

10Children's Privacy

The 578jl Platform is strictly restricted to persons aged 21 years and above, in accordance with PAGCOR requirements. 578jl does not knowingly collect personal data from individuals under 21. If we become aware that an Account has been registered by a person under the required age, the Account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method. If you are a parent or guardian and believe a minor has registered with 578jl, please contact us immediately at [email protected].

11Cross-Border Data Transfers

Some of 578jl's third-party service providers — including game providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred outside the Philippines, 578jl ensures that adequate safeguards are in place, including:

• Data processing agreements requiring the recipient to apply data protection standards equivalent to those required under RA 10173;
• Transfer only to jurisdictions with adequate data protection laws as recognized by the NPC;
• Standard contractual clauses approved by the NPC where no adequacy decision exists.

578jl does not transfer personal data to jurisdictions that do not provide adequate privacy protections for Philippine data subjects.

12Changes to This Privacy Policy

578jl may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Material changes — those that significantly affect your rights or how 578jl uses your data — will be communicated to registered Players via email or Platform notification at least fourteen (14) days before the new policy takes effect. The effective date at the top of this Policy will be updated accordingly. Continued use of the 578jl Platform following the effective date of an updated Policy constitutes acceptance of the revised terms. We encourage you to review this Policy periodically.

13Contact & Data Protection Officer

For all data privacy matters — including rights requests, consent withdrawals, breach notifications, and general inquiries — contact 578jl's designated Data Protection Officer:

• Email: [email protected]
• Response Time: Acknowledgement within 72 hours; resolution within 30 calendar days
• Available: 24/7 via live chat on the 578jl Platform for urgent account-related privacy concerns

If you are not satisfied with 578jl's response to a data privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC's contact information is publicly available through official Philippine government channels. 578jl will cooperate fully with any NPC inquiry or investigation.